1. GENERAL
    1. The following terms and conditions govern the November 2024 Promotion that is made available by Acson Malaysia Sales & Service Sdn Bhd (the “Acson Malaysia”, “we”, “our” or “us”). These Terms and Conditions represent the whole agreement and understanding between Acson Malaysia and the individual or entity who participates in the promotion (“participant”, “customer” or “you”).
    2. Acson Malaysia reserves the right, in its sole discretion, to change or modify these Terms and Conditions at any time, with or without notice. You are responsible for periodically reading this document to review the then-current terms and conditions to which you are bound.

  1. PRODUCT PROMOTION MECHANISM & PERIOD
    1. 【NOVEMBER MADNESS SALE】
      1. Online Store:
        1. NOVEMBER MADNESS SALE vouchers and voucher mechanisms are stated as below:
          1. [MINSPEND300] RM30 OFF, minimum spends RM300, applicable for all products, except Acson Wi-Fi Air Purifier, and Acson Air Purifier. This is an unlimited voucher usage for customers.
          2. [MINSPEND2000] RM100 OFF, minimum spends RM2000, applicable for air conditioners and portable air conditioner only. This is an unlimited voucher usage for customers.
          3. [BUNDLEBUY] RM40 OFF, minimum spends RM300 and min 2 items purchased, applicable for lifestyle products and accessories only. This is an unlimited voucher usage for customers.
          4. [MINSPEND120] RM12 OFF, minimum spends RM120, applicable for lifestyle products and accessories only. This is an unlimited voucher usage for customers.
          5. [MINSPEND70] RM7 OFF, minimum spends RM70, applicable for lifestyle products and accessories only. This is an unlimited voucher usage for customers.
        2. You may find the mentioned vouchers in (a) above on your shopping cart page. Please take note that the voucher is not stackable with other vouchers used.
        3. Acson Gift with Purchase (GWP) available in November 2024:
          1. Bundle Set – Dehumidifier + Portable Dehumidifier GWP one Mini USB Table Fan, limited for first 11 customers only. Starting from 12th customer whose purchased this bundle set is not eligible to get the free gift (Mini USB Table Fan).
          2. Desktop Air Purifier GWP one Desktop Air Purifier.
          3. Portable Air Conditioner GWP one Aroma Diffuser Speaker (Black).
          4. Inverter Air Conditioner GWP Touch ‘n Go RELOAD PIN RM50. The RELOAD PIN will send to customer’s registered email within 7 – 14 working days upon the purchased inverter unit is delivered or being installed.
        4. NOVEMBER MADNESS SALE promotion will run from 8 – 28 November 2024, whereby any purchases made thereafter shall not be entitled to the promotion.
        5. Free shipping is applicable for all products.

      2. Shopee & Lazada:
        1. Acson Gift with Purchase (GWP) available in November 2024:
          1. Bundle Set – Dehumidifier + Portable Dehumidifier GWP one Mini USB Table Fan, limited for first 11 customers of each platform only. Starting from 12th customer of each platform whose purchased this bundle set is not eligible to get the free gift (Mini USB Table Fan).
          2. Desktop Air Purifier GWP one Desktop Air Purifier
          3. Portable Air Conditioner GWP one Aroma Diffuser Speaker (Black)
          4. Inverter Air Conditioner GWP Touch ‘n Go RELOAD PIN RM50. The RELOAD PIN will send to customer’s registered email within 7 – 14 working days upon the purchased inverter unit is delivered or being installed.
        2. NOVEMBER MADNESS SALE promotion and campaign vouchers are subject to platform approval, whereby any purchases made thereafter shall not be entitled to the promotion.

    2. 【BLACK FRIDAY FLASH SALE】
      1. Online Store:
        1. BLACK FRIDAY FLASH SALE vouchers and voucher mechanisms are stated as below:
          1. [MINSPEND300] RM30 OFF, minimum spends RM300, applicable for all products, except Acson Wi-Fi Air Purifier, and Acson Air Purifier. This is an unlimited voucher usage for customers.
          2. [MINSPEND2000] RM100 OFF, minimum spends RM2000, applicable for air conditioners and portable air conditioner only. This is an unlimited voucher usage for customers.
          3. [BUNDLEBUY] RM40 OFF, minimum spends RM300 and min 2 items purchased, applicable for lifestyle products and accessories only. This is an unlimited voucher usage for customers.
          4. [MINSPEND120] RM12 OFF, minimum spends RM120, applicable for lifestyle products and accessories only. This is an unlimited voucher usage for customers.
          5. [MINSPEND70] RM7 OFF, minimum spends RM70, applicable for lifestyle products and accessories only. This is an unlimited voucher usage for customers.
        2. You may find the mentioned vouchers in (a) above on your shopping cart page. Please take note that the voucher is not stackable with other vouchers used.
        3. Acson Gift with Purchase (GWP) available in November 2024:
          1. Bundle Set – Dehumidifier + Portable Dehumidifier GWP one Mini USB Table Fan, limited for first 11 customers only. Starting from 12th customer whose purchased this bundle set is not eligible to get the free gift (Mini USB Table Fan).
          2. Desktop Air Purifier GWP one Desktop Air Purifier.
          3. Portable Air Conditioner GWP one Aroma Diffuser Speaker (Black).
          4. Inverter Air Conditioner GWP Touch ‘n Go RELOAD PIN RM50. The RELOAD PIN will send to customer’s registered email within 7 – 14 working days upon the purchased inverter unit is delivered or being installed.
        4. BLACK FRIDAY FLASH SALE promotion will run from 29 November – 9 December 2024, whereby any purchases made thereafter shall not be entitled to the promotion.
        5. Free shipping is applicable for all products.

      2. Shopee & Lazada:
        1. Acson Gift with Purchase (GWP) available in November 2024:
          1. Bundle Set – Dehumidifier + Portable Dehumidifier GWP one Mini USB Table Fan, limited for first 11 customers of each platform only. Starting from 12th customer of each platform whose purchased this bundle set is not eligible to get the free gift (Mini USB Table Fan).
          2. Desktop Air Purifier GWP one Desktop Air Purifier
          3. Portable Air Conditioner GWP one Aroma Diffuser Speaker (Black)
          4. Inverter Air Conditioner GWP Touch ‘n Go RELOAD PIN RM50. The RELOAD PIN will send to customer’s registered email within 7 – 14 working days upon the purchased inverter unit is delivered or being installed.
        2. Flash sale promotion in November 2024 and campaign vouchers are subject to platform approval and certain approved timeslots, whereby any purchases made thereafter shall not be entitled to the promotion.

  1. Acson 40th Anniversary Buy & Win Contest (applicable on Online Store, Shopee & Lazada)
    1. The contest period is from 4 October 2024 to 17 November 2024
    2. The mechanism of this contest is automatic entry for customer who spends RM100 and above on any Acson products. 7 winners will be chosen for each platform.
    3. All entries will be chosen through an online draw system for the prize selection.
    4. Prizes awarded in this contest are stated as below:
      1. Grand Prize: Viento 1.0HP Inverter Air Conditioner (Installation not included)
      2. 1st Prize: RM500 TnG Reload PIN
      3. 5 Consolation Prizes: RM100 TnG Reload PIN
    5. Winner announcement date would be on 6 December 2024. Kindly stay tuned to our social media platforms for the latest updates.
    6. Kindly take note that if the customer cancels their order, they will automatically forfeit their eligibility to participate in the contest.

  1. AIRCOND CLEANING SERVICE PROMOTION MECHANISM & PERIOD
    1. To be eligible for the promotion, customers must register an account and make a valid purchase in our online store.
    2. This promotion is only valid for purchases of cleaning service for wall mounted type or ceiling cassette type at our online store.
    3. Purchase Guarantee Benefits:
      1. 60 days workmanship guarantee.
      2. Guarantee instant RM11 discount for every package purchase.
      3. Guarantee RM100 TnG Rebate for every package purchase.
    4. How to get as low as RM89?
      Example for Wall Mounted Indoor only 1/1.5HP Package:
      1. For purchase 1 set :
        (RM200 – RM11) + E-Rebate RM100 TnG Pin = RM189 + E-Rebate RM100 TnG Pin = RM89
      2. For purchase 2 set :
        2 x (RM200 – RM11) + E-Rebate 2 x RM100 TnG Pin = RM378 + E-Rebate RM200 TnG Pin = RM178
    5. Others Package Calculation Example:
      Example for Wall Mounted Indoor + Outdoor 1/1.5HP Package:
      1. For purchase 1 set :
        (RM250 – RM11) + E-Rebate RM100 TnG Pin = RM239 + E-Rebate RM100 TnG Pin = RM139
      2. For purchase 2 set :
        2 x (RM250 – RM11) + E-Rebate 2 x RM100 TnG Pin = RM478 + E-Rebate RM200 TnG Pin = RM278
    6. Stand a chance to win the prize with purchases of any aircond cleaning service package
      1. Entry Criteria
        1. Every package purchased during the campaign period qualifies the customer for one entry into the prize draw.
        2. Multiple purchases increase the customer’s chances of winning; the more packages purchased, the greater the number of entries.
      2. Prizes
        1. First Prize: One (1) Air Purifier for one lucky winner.
        2. Second Prize: Eleven (11) RM80 TnG Reload Pins, with one reload pin awarded to each of the 11 winners.
      3. Winner Selection
        1. Winners will be randomly selected from eligible entries following the close of the campaign period.
        2. The draw will take place on [12 December 2024], and winners will be notified via registered email.
      4. Prize Collection
        1. Prizes are non-transferable and cannot be exchanged for cash or other items.
        2. The prizes would be delivered by our courier service to winner registered address within 5-10 working days upon the winner announcement.
    7. Available for all air conditioner brands.
    8. Available for across whole Malaysia.
    9. The promotion period is from 1 November 2024 – 11 December 2024.
    10. The price shown for the aircon cleaning service is for residential only.
    11. Non-residential is subject to service tax SST.

  1. PRODUCT DELIVERY
    1. Plug-and-play products will be delivered by a third-party courier service. Products such as Wall Mounted (without installation) and Portable Air-Conditioners (MOVEO) will be delivered by an Acson transporter. For customers living in condos or apartments, the goods will be dropped off at the lobby area only. Acson transporter will contact customer before delivery.
    2. The customer acknowledges and agrees that the delivery dates and times are estimates only. While Acson will make all reasonable efforts to meet agreed delivery dates, Acson shall not be liable for delays caused by circumstances beyond its reasonable control, nor for any indirect or consequential loss or damage resulting from such delays.

  1. WALL MOUNTED AIRCOND INSTALLATION
    1. Installation and commissioning indoor and outdoor unit air conditioners with standard accessory.
    2. Standard Air Conditioners Installation come with:
      1. Installation of Indoor Unit.
      2. Installation of Outdoor unit with bracket.
      3. Up to 10ft copper piping with 3/8” insulation for inverter & non-inverter.
      4. Up to 10ft PVC drainage piping (1/2” pipe).
    3. Above installation charges are only applicable for indoor and outdoor unit installation areas that are accessible.
    4. Above standard installation does not include the job as below:
      1. Dismantling old unit,
      2. Conceal piping work, PVC Casing,
      3. Wall hacking / coring or any civil work,
      4. Power supply wiring, starter & switch.
    5. Any additional job on site during installation such as extra copper piping and drainage piping more than 10ft may incur extra charges separately, a separate quotation will be provided by Acson Authorized Installer.
    6. Arrangement of installation date/appointment requires 5 working days, and the final installation date is subject to Acson Authorized Installer’s availability. Acson will contact you to finalize the installation appointment.
    7. No installation work on Sunday and Public Holiday.
    8. Installation must be completed within 4 months of the purchase date.
    9. Trade in program (for Acson Online Store only) that involves dismantling old unit only apply the unit that is in good working condition.
    10. The free gift awarded from participating in the Trade In Program (for Acson Online Store only) will be sent separately within 14 working days after the installation is completed by Acson Authorized Installer.

  1. PERSONAL INFORMATION
    1. When making purchases through Acson Ecommerce platforms, you acknowledge that you have read, understood and agreed to our Personal Data Protection Policy, and consent to the collection, processing and/or disclosure of your personal data in accordance with our Personal Data Protection Policy (https://www.acson.com.my/privacy-policy).