1. GENERAL
    1. The following terms and conditions govern the December 2024 Promotion that is made available by Acson Malaysia Sales & Service Sdn Bhd (the “Acson Malaysia”, “we”, “our” or “us”). These Terms and Conditions represent the whole agreement and understanding between Acson Malaysia and the individual or entity who participates in the promotion (“participant” , “customer” or “you”).
    2. Acson Malaysia reserves the right, in its sole discretion, to change or modify these Terms and Conditions at any time, with or without notice. You are responsible for periodically reading this document to review the then-current terms and conditions to which you are bound.

  1. PRODUCT PROMOTION MECHANISM & PERIOD
    1. 【CHRISTMAS & NEW YEAR SALE】
      1. Online Store:
        1. CHRISTMAS & NEW YEAR SALE vouchers and voucher mechanisms are stated as below:
          1. [MINSPEND300] RM30 OFF, minimum spends RM300, applicable for all products, except Acson Wi-Fi Air Purifier, and Acson Air Purifier. This is an unlimited voucher usage for customers.
          2. [MINSPEND2000] RM100 OFF, minimum spends RM2000, applicable for air conditioners and portable air conditioner only. This is an unlimited voucher usage for customers.
          3. [BUNDLEBUY] RM40 OFF, minimum spends RM300 and min 2 items purchased, applicable for lifestyle products and accessories only. This is an unlimited voucher usage for customers.
          4. [MINSPEND120] RM12 OFF, minimum spends RM120, applicable for lifestyle products and accessories only. This is an unlimited voucher usage for customers.
          5. [MINSPEND70] RM7 OFF, minimum spends RM70, applicable for lifestyle products and accessories only. This is an unlimited voucher usage for customers.
        2. You may find the mentioned vouchers in (a) above on your shopping cart page. Please take note that the voucher is not stackable with other vouchers used.
        3. Acson Gift with Purchase (GWP) available in December 2024:
          1. Desktop Air Purifier GWP one Desktop Air Purifier.
          2. Portable Air Conditioner GWP one Aroma Diffuser Speaker (Black).
          3. Inverter Air Conditioner GWP Touch ‘n Go RELOAD PIN RM50. The RELOAD PIN will send to customer’s registered email within 7 – 14 working days upon the purchased inverter unit is delivered or being installed.
        4. CHRISTMAS & NEW YEAR SALE promotion will run from 11 December 2024 to 5 January 2025, whereby any purchases made thereafter shall not be entitled to the promotion.
        5. Free shipping is applicable for all products.

      2. Shopee & Lazada:
        1. Acson Gift with Purchase (GWP) available in December 2024:
          1. Desktop Air Purifier GWP one Desktop Air Purifier
          2. Portable Air Conditioner GWP one Aroma Diffuser Speaker (Black)
          3. Inverter Air Conditioner GWP Touch ‘n Go RELOAD PIN RM50. The RELOAD PIN will send to customer’s registered email within 7 – 14 working days upon the purchased inverter unit is delivered or being installed.
        2. CHRISTMAS & NEW YEAR SALE promotion and campaign vouchers are subject to platform approval, whereby any purchases made thereafter shall not be entitled to the promotion.

      1. Shopee Brand Membership Program – Product Redemption
        1. Product redemption under the Shopee Brand Membership Program is available on 5 December 2024.
        2. Members can redeem the following products listed under the Shopee Membership section of Acson Shopee Malaysia:
          1. Mini USB Table Fan
          2. Aroma Diffuser Speaker (Black)
          3. Foldable Floor Fan
          4. Air Purifier
        3. The terms and conditions for product redemption are set by Shopee and are subject to amendments at Shopee’s discretion without prior notice.
        4. Members of the Shopee Brand Membership Program are advised to review the membership details, terms, and conditions regularly—both before and after joining the program.

      1. AIRCOND CLEANING SERVICE PROMOTION MECHANISM & PERIOD
        1. To be eligible for the promotion, customers must register an account and make a valid purchase in our online store.
        2. This promotion is only valid for purchases of cleaning service for wall mounted type or ceiling cassette type at our online store.
        3. Purchase Guarantee Benefits:
          1. 60 days workmanship guarantee.
          2. Guarantee instant 25% discount for every package purchase.
          3. Guarantee 25% E-Rebate for every package purchase.
        4. How to get 50% Offer?
          Example for Wall Mounted Indoor only 1/1.5HP Package:
          1. For purchase 1 set :
            (RM200 – 25%) + E-Rebate RM50 TnG Pin = RM150 + E-Rebate RM50 TnG Pin = RM100
          2. For purchase 2 set :
            2 x (RM200 – 25%) + E-Rebate 2 x RM50 TnG Pin = RM300 + E-Rebate RM100 TnG Pin = RM200
        5. Others Package Calculation Example:
          Example for Wall Mounted Indoor + Outdoor 1/1.5HP Package:
          1. For purchase 1 set :
            (RM250 – 25%) + E-Rebate RM60 TnG Pin = RM187.50 + E-Rebate RM60 TnG Pin = RM127.50
          2. For purchase 2 set :
            2 x (RM250 – 25%) + E-Rebate 2 x RM60 TnG Pin = RM375 + E-Rebate RM120 TnG Pin = RM255
        6. Above price shown is after discount and e-rebate. However, the amount that customer need to pay is the one before e-rebate. E-rebate (TnG reload Pin) would only send to the customer who is entitled within 5-10 working days after the job completion.
        7. For other package E-rebate amount may check it when add the item into cart and code applied.
        8. Stand a chance to get additional RM50 TnG reload pin for the first 30 customers who purchase any package of cleaning service, first come first serve.
          1. Eligible customer would get notified by us via registered email.
          2. The TnG Reload Pin will send to the entitled customer within 5-10 working days after the promotion ended (5/1/2025).
        9. Available for all air conditioner brands.
        10. Available for across whole Malaysia.
        11. The promotion period is from 12 December 2024 – 05 January 2025.
        12. The price shown for the aircon cleaning service is for residential only.
        13. Non-residential is subject to service tax SST.

      1. PRODUCT DELIVERY
        1. Plug-and-play products will be delivered by a third-party courier service. Products such as Wall Mounted (without installation) and Portable Air-Conditioners (MOVEO) will be delivered by an Acson transporter. For customers living in condos or apartments, the goods will be dropped off at the lobby area only. Acson transporter will contact customer before delivery.
        2. The customer acknowledges and agrees that the delivery dates and times are estimates only. While Acson will make all reasonable efforts to meet agreed delivery dates, Acson shall not be liable for delays caused by circumstances beyond its reasonable control, nor for any indirect or consequential loss or damage resulting from such delays.

      1. WALL MOUNTED AIRCOND INSTALLATION
        1. Installation and commissioning indoor and outdoor unit air conditioners with standard accessory.
        2. Standard Air Conditioners Installation come with:
          1. Installation of Indoor Unit.
          2. Installation of Outdoor unit with bracket.
          3. Up to 10ft copper piping with 3/8” insulation for inverter & non-inverter.
          4. Up to 10ft PVC drainage piping (1/2” pipe).
        3. Above installation charges are only applicable for indoor and outdoor unit installation areas that are accessible.
        4. Above standard installation does not include the job as below:
          1. Dismantling old unit,
          2. Conceal piping work, PVC Casing,
          3. Wall hacking / coring or any civil work,
          4. Power supply wiring, starter & switch.
        5. Any additional job on site during installation such as extra copper piping and drainage piping more than 10ft may incur extra charges separately, a separate quotation will be provided by Acson Authorized Installer.
        6. Arrangement of installation date/appointment requires 5 working days, and the final installation date is subject to Acson Authorized Installer’s availability. Acson will contact you to finalize the installation appointment.
        7. No installation work on Sunday and Public Holiday.
        8. Installation must be completed within 4 months of the purchase date.
        9. Trade in program (for Acson Online Store only) that involves dismantling old unit only apply the unit that is in good working condition.
        10. The free gift awarded from participating in the Trade In Program (for Acson Online Store only) will be sent separately within 14 working days after the installation is completed by Acson Authorized Installer.

      1. PERSONAL INFORMATION
        1. When making purchases through Acson Ecommerce platforms, you acknowledge that you have read, understood and agreed to our Personal Data Protection Policy, and consent to the collection, processing and/or disclosure of your personal data in accordance with our Personal Data Protection Policy (https://www.acson.com.my/privacy-policy).