[AMSSSP] REINO+ Inverter (1.0HP) Air Conditioner R32 WiFi

TAN KIAN SONG

Rating

Delivery Quality

34105

Product is excellent.
Fast cooling and quiet operation.

Installer quality is not good.
No vacuuming process, no Nitrogen purging (did not even bring refrigerant tank during installation for installation more 13ft piping).
Installer almost install wrong coupling unit until i informed them is not the same models ID and OD.
Installer did not even mention anything about the Wifi feature
When ask to installer how to connect to the Wifi, Installer did not guide and just ask "you later install the Acson apps".
Warranty registration also not being informed.

10/01/2026

H******i

Rating

Delivery Quality

34105

There are loud vibration sounds came out after half an hour. After checking by technician the sound came from coil was touching with other parts. The technician managed to fix it immediately.

27/05/2024

Seller Response:

Dear Hakim,

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused. We're glad to hear that our technician was able to promptly resolve the issue. Rest assured, we take quality control seriously, and we will review this case to prevent similar issues in the future. If you encounter any further problems or have additional concerns, please don't hesitate to reach out. We value your feedback and are committed to ensuring your satisfaction with our products and services.

Best regards