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P******g
Rating
Delivery Quality
32620
After placed order, being informed that aircond not ready yet on my selection date. And waited for almost 2weeks to receive the aircond. Until now I've not received my free gift (samsonite bag + fan) . Anyway the aircond is good.
06/08/2024
Seller Response:
Dear Customer,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the delay in receiving your air conditioner and the free gift. Upon checking, the free gift has been successfully delivered to you today.
We strive to meet our customers' expectations and are sorry to hear that we did not meet yours in this instance. We are glad to hear that you are satisfied with the air conditioner itself.
Thank you for your support.
Best Regards,
Acson Malaysia
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